cc99 is committed to providing a safe, fair, and transparent gaming environment for every Pakistani player on our platform. Whether you are in Karachi, Lahore, Faisalabad, or Islamabad — our responsible gaming tools, 21+ policy, and self-exclusion options are here to protect you at every step.
cc99 operates a strict minimum age policy. All players must be at least 21 years of age to register, deposit, and play on our platform. This is non-negotiable and applies to every account regardless of location within Pakistan.
During our KYC verification process, every player is required to submit a copy of their valid CNIC (Computerised National Identity Card). Our verification team cross-checks the date of birth on the CNIC against our 21+ threshold before any withdrawal can be processed. Accounts found to belong to under-age individuals are immediately suspended and all associated funds are returned.
Protection is our first obligation
cc99 puts six powerful, free tools directly in your account settings so you can always stay in full control of your gaming activity — no waiting, no form-filling, no delays.
Set a maximum daily, weekly, or monthly deposit cap in PKR directly from your account dashboard. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately; increases require a 24-hour cooling period.
Define a maximum amount you are comfortable losing over a set period — daily, weekly, or monthly. When your net loss reaches the threshold, cc99 automatically blocks further wagers until your limit period refreshes. This tool helps you protect your PKR balance at all times.
Losing track of time is one of the earliest warning signs of problematic gambling. Set a session time limit and cc99 will display a prominent countdown during play. When the session expires, you will be automatically logged out. You can also enable a reality-check pop-up every 30 or 60 minutes.
Need a short break without fully closing your account? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is locked for gaming and deposits while remaining accessible for withdrawal of your existing PKR balance. No promotional communications will be sent during a cool-off.
If you feel your gambling has become a problem, cc99's self-exclusion tool allows you to block your account for a minimum of 6 months, up to a permanent lifetime exclusion. Self-exclusion is irreversible for the chosen duration. All marketing communications stop immediately. Your outstanding balance is returned to your JazzCash or EasyPaisa account.
Your full gaming history — deposits, withdrawals, bets placed, wins, and losses — is available as a detailed activity statement at any time from your account dashboard. Reviewing this monthly is one of the most effective habits for staying aware of your actual spend rather than relying on memory.
Getting your responsible gaming limits in place on cc99 takes under two minutes. Here is exactly how to do it from any device — whether you are on mobile in Lahore or on desktop in Islamabad.
Visit cc99.cam and log in with your registered mobile number and password. Make sure you are accessing the official cc99 platform to keep your credentials safe.
Click your avatar or username in the top right corner of the screen, then select "Account Settings" from the dropdown menu that appears.
Inside Account Settings, locate the dedicated "Responsible Gaming" section. All six tools — deposit limits, loss limits, session timers, cool-off, self-exclusion, and activity statements — are listed here.
Enter your desired limit values in PKR or select your time period as applicable. For self-exclusion, choose your duration (6 months, 1 year, 3 years, or permanent).
Confirm your selection with your account password. Protective limits (reductions, cool-off, self-exclusion) take effect immediately. Increases to existing limits require a 24-hour review period before they activate.
The table below shows cc99's default platform-wide limits. You can set personal limits lower than these defaults — but never higher — until a 24-hour cooling period has elapsed.
| Limit Type | Daily (PKR) | Weekly (PKR) | Monthly (PKR) | Takes Effect |
|---|---|---|---|---|
| Deposit Limit | Up to Rs 50,000 | Up to Rs 2,00,000 | Up to Rs 5,00,000 | Immediately |
| Loss Limit | Up to Rs 30,000 | Up to Rs 1,20,000 | Up to Rs 3,00,000 | Immediately |
| Session Time | Up to 8 hours | — | — | Immediately |
| Cool-Off Period | 24 hours min. | 7 days | 30 days | Immediately |
| Self-Exclusion | — | — | 6 months min. | Immediately |
| Limit Increase | Any upward increase to existing limits | 24-hr delay | ||
cc99 operates under an international gaming licence. Our responsible gaming framework is a licence condition — not an afterthought. We are audited regularly to ensure our player protection standards remain compliant and current.
Our responsible gaming system continuously monitors player activity for patterns associated with problem gambling — such as extended sessions, rapid bet escalation, or chasing losses. Flagged accounts receive a direct outreach from our support team.
cc99 never sends promotional offers to players who have activated a cool-off period, self-exclusion, or any active responsible gaming limit. Players who have indicated they wish to reduce their gambling are removed from all marketing segments immediately.
Your PKR balance in your cc99 wallet is held in a dedicated, segregated account completely separate from cc99's operating funds. Your money is always available for withdrawal — regardless of cc99's business operations — processed via JazzCash, EasyPaisa, or your bank.
Our live chat support is available around the clock — including in Urdu-friendly English — to help any player who feels their gambling is becoming a problem. Our team is trained to handle sensitive situations with empathy, discretion, and speed.
All responsible gaming settings, self-exclusion requests, and support interactions related to problem gambling are treated with strict confidentiality. This data is never shared with third parties for commercial purposes and is stored under 256-bit SSL encryption.
Answer these questions honestly. If you answer "Yes" to two or more, we strongly recommend using cc99's responsible gaming tools or speaking with a professional.
Set up your deposit limits, session timers, and responsible gaming preferences the moment you join. cc99 is built so every Pakistani player can enjoy cricket betting, slots, keno, and live casino games with complete peace of mind.